Is your family daycare or in home care software up to scratch?

Feeling itchy? By using HubHello your daily sign in, timesheets, observations, parent communication and billing processes are all digital, seamlessly integrated and simple to use - mmmm soothing.

Join 1,700+ highly productive (and cool) childcare and preschool services

Complicated systems are so cringe. Especially when you are juggling service and parent needs (*furrows brow*).

Difficult and slow debt collection

Maintaining financial viability can cause significant stress for FDC/IHC Educators when slow processes or no automated direct debit affect your ability to manage your fees and billing.

Death by manual processes

You know the saying death by a thousand cuts? Well it’s more like death by a thousand paper cuts. And then trying to sift through all that paper to submit timesheets (yep - kill me now).

Observations that don't link

Observations play a critical role in documenting a child’s development against early years learning frameworks. Tricky steps to link these to your cycle of planning is a dance routine we’d all like to forget.

Our Programs

Family day care and in home care made easy

All the software features you need in one safe hub

Whether you run your own business or are employed by a family daycare/in home care service, HubHello’s web based platform can simplify your administrative and EYLF tasks.

HubWorks - childcare administration and reporting

Digital sign in/out, digital timesheets, integrated parent portal and automated direct debit invoicing. Need we say more? (didn’t think so).

Educate - EYLF programming and parent communication

Prepopulated child lists from HubWorks, link observations to cycle of planning and choose what to share with parents via the integrated parent portal (tickedy, tick tick!).

feedAustralia - nutritional education and meal planning

Communicate with parents on the meals their child/ren are consuming and the nutritional value of these meals.

Safe - child protection and early intervention

Paperless assessment, machine learning risk prediction and a Case Review Specialist to triage children to child protection services.

HubWorks - childcare administration and reporting

Digital sign in/out, digital timesheets, integrated parent portal and automated direct debit invoicing. Need we say more? (didn’t think so).

Educate - EYLF programming and parent communication

Prepopulated child lists from HubWorks, link observations to cycle of planning and choose what to share with parents via the integrated parent portal (tickedy, tick tick!).

feedAustralia - nutritional education and meal planning

Communicate with parents on the meals their child/ren are consuming and the nutritional value of these meals.

Safe - child protection and early intervention

Paperless assessment, machine learning risk prediction and a Case Review Specialist to triage children to child protection services.

HubWorks - childcare administration and reporting

Digital sign in/out, digital timesheets, integrated parent portal and automated direct debit invoicing. Need we say more? (didn’t think so).

Educate - EYLF programming and parent communication

Prepopulated child lists from HubWorks, link observations to cycle of planning and choose what to share with parents via the integrated parent portal (tickedy, tick tick!).

Feed Australia - nutritional education and meal planning

Communicate with parents on the meals their child/ren are consuming and the nutritional value of these meals.

Safe - child protection and early intervention

Paperless assessment, machine learning risk prediction and a Case Review Specialist to triage children to child protection services.

We’ve been making web based software that is simple and easy to use since 2007.

All in one platform for everyone

We've tailored our platform to suit the different needs of family daycare and in home care centres. Our global platform means educators and service staff access the same platform - removing the need to run multiple systems and duplicate data input.

Keeping sensitive data secure

All HubHello data is hosted with Amazon Web Services (AWS) in Sydney, Australia. HubHello is an official Amazon Web Services Technical partner. Working with AWS, we have become experts at building fast, responsive, stable and above all, secure programs.

Consistently reliable support

On average all issues are resolved within 30 minutes of being lodged. Our support team is humbled and motivated by our continued high client satisfaction rating of over 96% (measured by our online helpdesk).

Activate your all-in-one licence for $18.18 per month

FDC/IHC Educators can access all four programs on the HubHello platform for one flat rate fee. Alternatively if you only want to sign up for feedAustralia, you can activate it as an individual product.

feedAustralia: Educator

For FDC/IHC educators
$20
per year
Billed annually
All costs quoted exclude GST
View key features

HubHello package pricing

Educators

For family day care and inhome care educators
$210
Per licence, billed annually
Or $19.09 billed monthly
All costs quoted exclude GST
View key features

Frequently asked questions.

Can I submit my time sheets to my service and still invoice my families?

Yes - using HubWorks and Electronic Sign In (ESI) integrated functionality you can digitally submit your timesheets as well as issue invoices and receipts to families.

Do you have a parent portal and mobile app?

Yes - parents can login to their HubHello account via web, mobile or a mobile app. The mobile app can be downloaded for both Apple and Android devices. 

Parents receive the one global login, meaning if they have children attending more than one service, they do not need to manage different accounts and login details - everything is available in the one place.

Does Educate integrate with your Parent Portal?

Yes - all observations, cycle of planning, planning programs, images and videos that you create and upload in Educate can all be shared with parents via the parent portal. 

Each time you choose to share something with parents they will receive a push notification on the parent portal mobile app. 

Parents can also send you comments and feedback, which you will receive as a notification within Educate.

Does Educate integrate with HubWorks?

Yes - all children enrolled in your HubWorks service will automatically be synced in your Educate account. There is no need to manually enter in each child.

Can I share children’s daily meals with their parents?

Yes - feedAustralia enables you to communicate with parents on the meals their child/ren are consuming and the nutritional value of these meals. Parents can comment on the messages you share (and if the kids give the thumbs up, they may even ask for your recipes).

Is there a cost to setup iPay (Direct Debt)

HubHello does not charge a setup fee or ongoing charges to use iPay. Please note transaction fees are applied by our payment platform provider. These fees can be optionally passed onto parents or absorbed by your service.

  • Bank account: 75c
  • Credit card (Visa/Mastercard/AMEX): 75c + 1.56%
  • Rejection fee: $2.75
knowledge centre

Here’s some helpful resources we picked out for you.

Learn more about our childcare software features with these quick video and article tutorials.

Digital attendance submissions
KNOWLEDGE CENTRE

Digital attendance submissions

September 30, 2022

See how quickly you can confirm and submit your weekly attendances.

Digital sign in/out
KNOWLEDGE CENTRE

Digital sign in/out

September 30, 2022

See how quickly you can sign children in/out, make an incident report or send parent messages.

Digital attendance submissions
KNOWLEDGE CENTRE

Digital attendance submissions

September 30, 2022

See how quickly you can confirm and submit your weekly attendances.

Digital sign in/out
KNOWLEDGE CENTRE

Digital sign in/out

September 30, 2022

See how quickly you can sign children in/out, make an incident report or send parent messages.