Maintaining financial viability can cause significant stress when slow processes and a lack of reporting affect your ability to maximise utilisation (aka kid bums on seats).
Retaining staff (or OSHC school contracts) whilst ensuring communication and invoicing is simple for parents can feel like an impossible magic trick (except replace magic with paper).
From childcare subsidy changes to the childcare NQS elements to Educator levies to Child Safety standards - you’ve pivoted in so many directions you’re completely lost.
"I can't thank you enough for continuing to support OOSH services in these strange and challenging times. I wouldn't use any other software nor recommend them and I've been in the industry since 1997. The platform is easy to navigate when having to learn from a manual with initial set up, supporting services especially with the government $500 scheme which was overwhelmingly poorly delivered and a massive cost for not for profit community based services. The support staff are awesome, very patient and knowledgeable . The email based support is very efficient. Special shout out to the support staff and tech team behind the scenes.''
Kitted out with all the things you need
Whether you operate a daycare, OSHC or family daycare, HubHello’s childcare software can streamline operational tasks, improve parent engagement and help you exceed the childcare NQF.
Paperless CCS integration, digital waitlist/enrolment forms, digital sign in/out, parent portal and automated invoicing. Need we say more? (didn’t think so).
Prepopulated child lists from HubWorks, link observations to cycle of planning and choose what to share with parents via the integrated parent portal (tickedy, tick tick!).
Customisable weekly menu planner, real time nutritional menu assessment and auto generated shopping lists (*drool*).
Paperless assessment, machine learning risk prediction and a Case Review Specialist to triage children to child protection services.
We are proudly 100% web based - and have been so from the beginning. As an Australian owned and operated company, HubHello was the first web based Dept of Education registered CCMS provider in 2007.
We know you're a diverse bunch, that’s why we’ve tailored our platform to suit the different needs of daycare, OSHC and family daycare centres. Our global platform also means service staff, educators and parents can all access the same platform - removing the need to run multiple systems and duplicate data input.
On average all calls are answered within 24 seconds and issues are resolved within 30 minutes of being lodged. Our support team is humbled and motivated by our continued high client satisfaction rating of over 96% (measured by our online helpdesk).
Our childcare software pricing is built on a scaling fee structure that enables you to choose the products and features that best suit your needs - that way you only pay for what you need to. Plus if you only want to sign up for feedAustralia, you can buy it as an individual program without migrating to HubWorks.
HubHello package pricing
Yes - HubWorks our childcare management software is registered by the Federal Department of Education, Skills and Employment and abides with the CCSS and CCMS IT Security and Development Principles for Software Providers.
Yes - We recognise that Outside School Hours Care (OSHC) is, without doubt, a unique identity within the sector. Caring for children who range in school age in short bursts at the beginning and end of the day and offering a variety of different activities for vacation care requires a unique set of functionality requirements in an administration software. That’s why in 2008, in consultation with state OSHC peak bodies and coordinators, we upgraded our platform to include OSHC functionality, such as the ability to book in and pay for casual care and vacation care online.
Yes - Having worked with nominated services, we launched a Family Day Care/In Home Care version of HubWorks in 2008. As a global platform the software can be accessed by services, educators and parents.
We are proud of what has taken years of industry consultation and approval to provide this vital sector with a great one-stop-shop.
Here’s some helpful resources we picked out for you.
Learn more about our childcare software features with these quick video and article tutorials.
See how you can go from waitlist to enrolment in under 10 secs (race ya!).
Stuck on a paper based or legacy system and nervous about diving into web based software?
Setup recurring schedules that automatically update when CCS changes.