Ready to break up with your legacy systems?

Let's face it, breakups are never easy. But when you are a council or multiple service provider, you need an integrated waitlist/enrolment process, automated debt collection and real-time enterprise wide reporting (ahem: time to move on).

Join 1,700+ highly productive (and cool) childcare and preschool services

Bogged down with disconnected legacy systems across your services? We get it! (Cue: towing you to greener pastures)

Clunky, manual processes

From complicated legacy systems to manual CCS calculation to administration and financial software that don’t integrate. It’s like that family road trip no one wanted to be on.

Difficult and slow debt collection

With no automated direct debit system in place across all your services, the process to collect parent payments is manual, time consuming (and a rather heavy weight on your shoulders).

Lack of oversight across services

Jumping back and forth from one system to the next to try and correlate income, parent payments and utilisation across all services will have you dizzy and seeing double.

product reviews

Say hello to our fabulous clients

“Dynamic iPay is a lifesaver. It has saved us so much time, especially at the beginning of the year when we are setting up schedules for existing children who are returning to our services.

We no longer need to to run an invoice for each family to set up a new recurring payment amount. Dynamic iPay does it all for us. In the event that a family changes their schedule during the year (e.g increase their days) Dynamic iPay knows the new amount to be deducted. Likewise, during public holidays and during the cut over from Before/After School Care to Vacation Care and then back again.

We currently have 44 services and we used to spend the equivalent of 3 weeks work per year to edit the amounts to be debited from families. Dynamic does it all automatically."

Irene Wallace
Penrith City Council
Our programs

HubHello’s all-in-one multi-service platform

All the features your services' need in one safe hub

Whether you operate a combination of daycares, OSHCs, kindergartens or family daycares, HubHello’s secure web based platform can simplify and streamline complex tasks across all your services.

HubWorks - childcare administration and reporting

Paperless CCS integration, digital waitlist/enrolment forms, digital sign in/out, parent portal and automated invoicing. Need we say more? (didn’t think so).

Educate - EYLF programming and parent communication

Prepopulated child lists from HubWorks, link observations to cycle of planning and choose what to share with parents via the integrated parent portal (tickedy, tick tick!).

feedAustralia - nutritional education and meal planning

Customisable weekly menu planner, real time nutritional menu assessment and auto generated shopping lists (*drool*).

Safe - child protection and early intervention

Paperless assessment, machine learning risk prediction and a Case Review Specialist to triage children to child protection services.

HubWorks - childcare administration and reporting

Paperless CCS integration, digital waitlist/enrolment forms, digital sign in/out, parent portal and automated invoicing. Need we say more? (didn’t think so).

Educate - EYLF programming and parent communication

Prepopulated child lists from HubWorks, link observations to cycle of planning and choose what to share with parents via the integrated parent portal (tickedy, tick tick!).

feedAustralia - nutritional education and meal planning

Customisable weekly menu planner, real time nutritional menu assessment and auto generated shopping lists (*drool*).

Safe - child protection and early intervention

Paperless assessment, machine learning risk prediction and a Case Review Specialist to triage children to child protection services.

HubWorks - childcare administration and reporting

Paperless CCS integration, digital waitlist/enrolment forms, digital sign in/out, parent portal and automated invoicing. Need we say more? (didn’t think so).

Educate - EYLF programming and parent communication

Prepopulated child lists from HubWorks, link observations to cycle of planning and choose what to share with parents via the integrated parent portal (tickedy, tick tick!).

Feed Australia - nutritional education and meal planning

Customisable weekly menu planner, real time nutritional menu assessment and auto generated shopping lists (*drool*).

Safe - child protection and early intervention

Paperless assessment, machine learning risk prediction and a Case Review Specialist to triage children to child protection services.

We’ve been successfully transitioning multi-service providers from legacy systems since 2007.

Most experienced web based CCMS provider

We are proudly 100% web based - and have been so from the beginning. As an Australian owned and operated company, HubHello was the first web based Dept of Education registered CCMS provider in 2007.

Official Amazon Web Services technical partner

HubHello has been an official Amazon Web Services (AWS) technical partner since 2016. Working with AWS system architects, we have become experts at building fast, responsive, stable and above all, secure programs.

All in one platform for everyone

We've tailored our platform to suit the different needs of daycare, OSHC, kindergarten and family daycare centres. Our global platform means service staff, educators and parents can all access the same platform - removing the need to run multiple systems and duplicate data input.

Choose the plan that works for you.

Our childcare software pricing is built on a scaling fee structure that enables you to choose the products and features that best suit your needs - that way you only pay for what you need to. Plus if you only want to sign up for feedAustralia, you can buy it as an individual product without migrating to HubWorks.

feedAustralia: Service

For daycare, OSHC, kindergarten or family daycare services
$1*
Per child (as per Service Approval Form), billed annually
*Minimum cost is $20 for those services that are approved for under 20 children.  All costs quoted exclude GST.
View key features

HubHello pricing packages

Select your service type:

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Silver

Ideal for services that need some add-on features
$1,630
Per licence, billed annually
Or $148.18 billed monthly
Multi service discounts available
All costs quoted exclude GST
All features included in Bronze, plus:
View key features

Silver

Ideal for services that need some add-on features
$735
Per licence, billed annually
Or $66.82 billed monthly
Multi service discounts available
All costs quoted exclude GST
View key features

Frequently asked questions.

Can I access/report on all my services?

You betcha! HubHello offers multi service providers access to multiple dashboards, providing you with high level data and granular reports across HubWorks, Educate, Feed Australia and Safe.

To view more enterprise dashboard features, visit our technology and security features page.

Can HubWorks integrate with my accounting software?

Yes, HubWorks can provide local Government financial package integrations using a combination of native API’s and SFTP file delivery from HubWorks to a service. We have successfully integrated and maintained integrations with: Finance One, SAP, Green Tree, Synergy and Pathways.

Where is your data hosted?

All HubHello data is hosted with Amazon Web Services, one of the most secure data platforms in the world. HubHello is also approved against Services Australia’s Secure Cloud Strategy for Integrated Third-Party Software standard and abides by the Australian Government’s 13 Australian Privacy Principles.

Is your administration software CCS compliant?

Yes - HubWorks our childcare management software is registered by the Federal Department of Education, Skills and Employment and abides with the CCSS and CCMS IT Security and Development Principles for Software Providers.

Is there a cost to setup iPay (Direct Debt)

HubHello does not charge a setup fee or ongoing charges to use iPay. Please note transaction fees are applied by our payment platform provider. These fees can be optionally passed onto parents or absorbed by your service.

  • Bank account: 75c
  • Credit card (Visa/Mastercard/AMEX): 75c + 1.56%
  • Rejection fee: $2.75
How do I switch parents to iPay (Direct Debt)?

Parents can easily enter their bank account details and/or credit card details at any time via the Parent Portal. For new parents these details can be provided as part of the enrolment form. Alternatively services also have the ability to enrol parents into iPay on their behalf.

Knowledge centre

Here’s some helpful resources we picked out for you.

Learn more about our childcare software features with these quick video and article tutorials.

10 tips on migrating to web based software
KNOWLEDGE CENTRE

10 tips on migrating to web based software

October 1, 2022

Stuck on a paper based or legacy system and nervous about diving into web based software?

Direct debt with CCS updates
KNOWLEDGE CENTRE

Direct debt with CCS updates

October 1, 2022

Setup recurring schedules that automatically update when CCS changes.

Enterprise/Multi service dashboards
KNOWLEDGE CENTRE

Enterprise/Multi service dashboards

October 1, 2022

See how easy it is to view your income, outstanding, parent payments and utilisation across all services.

10 tips on migrating to web based software
KNOWLEDGE CENTRE

10 tips on migrating to web based software

October 1, 2022

Stuck on a paper based or legacy system and nervous about diving into web based software?

Direct debt with CCS updates
KNOWLEDGE CENTRE

Direct debt with CCS updates

October 1, 2022

Setup recurring schedules that automatically update when CCS changes.

Enterprise/Multi service dashboards
KNOWLEDGE CENTRE

Enterprise/Multi service dashboards

October 1, 2022

See how easy it is to view your income, outstanding, parent payments and utilisation across all services.